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Do You Need a Chief Customer Officer?
Do You Need a Chief Customer Officer?

Good question. Curtis Bingham, founder and executive director of the Chief Customer Officer Council, has a good answer: Yes. As Bingham sees it, the question really isn't whether you need a CCO but when.

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  Do You Need a Chief Customer Officer?
Facebook Adds Cross-Device Consumer Tracking Facebook Offers Cross-Device Analytics

Marketers can track ad conversions.

  FULL STORY
Splunk Cuts Prices, Pledges 100% Uptime for Cloud Splunk Cuts Prices, Vows 100% Uptime

Takes aim at cloud-analytics holdouts.

  FULL STORY
Are Brain Waves the New Focus Group? Brain Waves: the New Focus Group?

Customer data gets more scientific.

  FULL STORY
IBM Beefs Up Identity Intelligence Security Solutions IBM Beefs Up Identity Intelligence

To offer biz better security products.

  FULL STORY

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Many Sites Are Studying Consumers
Chief Customer Officers' Clout Grows
Watson's First Consumer-Facing Gig
HP Drops $50M on Hortonworks
Esri, SAP Team on Data Mapping
Chief Customer Officers Boost Profits
IBM Launches Big Data Cloud Service
Aerohive Helps Engage Retail Buyers
Azure Machine Learning Looks Forward
Nokia Buys Medio Predictive Analytics
Firms 'Reset The Net' To Fight NSA
Can Apache Spark Light Up Hadoop?
Informatica Intros Smart Data Platform
Six Challenges Every CCO Faces
Microsoft's New SQL vs. SAP HANA
Google Ends Student Gmail Scanning
Mark Hurd's 5 Keys to Market Success
Twitter Acquires Data Analyzer Gnip
Silverpop: IBM Marketing Gets Personal
Teradata Intros QueryGrid Analytics
Intel Bets on Cloudera for Big Data
SAP Upgrades Business Warehouse App
Dell Acquires Analytics Firm StatSoft
 
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NSA Uses Google-Like Search Engine
All the better to spy on . . . everyone.
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Do You Need a Chief Customer Officer?
Six questions to ask before hiring one.
Average Rating:
Facebook Offers Cross-Device Analytics
Marketers can track ad conversions.
Average Rating:
Brain Waves: the New Focus Group?
Customer data gets more scientific.
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Splunk Cuts Prices, Vows 100% Uptime
Takes aim at cloud-analytics holdouts.
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Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dairy Queen Latest Retailer To Report Hack
Known for its hot fries and soft-serve ice cream, Dairy Queen just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 
Who Is the Hacker Group Lizard Squad?
Are they dangerous or just obnoxious? That’s what many are wondering about the hacker group Lizard Squad, which tweeted out a bomb threat that grounded a flight with a Sony exec aboard.
 

Enterprise Hardware Spotlight
Intel Intros Lightning-Fast PC Processors
Call it extreme. Intel just took the covers off its first-ever eight-core desktop processor, which is aimed at hardcore power users who expect more than the status quo from their computers.
 
HP Previews ProLiant Gen9 Data Center Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 

Mobile Technology Spotlight
Samsung Maps Its Way with Nokia's 'Here' App for Galaxy Phones
Korean electronics giant Samsung has opted to license Here, Nokia’s mapping app -- formerly known as Nokia Maps -- for its Tizen-powered smart devices and Samsung Gear S wearable.
 
Will iPhone Finally Catch Up with NFC Mobile Payment Ability?
Apple's latest version of the iPhone may have a mobile wallet to pay for purchases with a tap of the phone. The iPhone 6 reportedly is equipped with near-field communication (NFC) technology.
 
Visual Search To Shop: Gimmick or Game Changing?
Imagine using your phone to snap a photo of the cool pair of sunglasses your friend is wearing and instantly receiving a slew of information about the shades along with a link to order them.
 

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